PRIVACY POLICY

Last Updated: January 2025

The GCMG Agency (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, communicate with us, or use our marketing services.

1. Information We Collect

We may collect the following types of information:

Information You Provide

Name, email address, phone number, and company information
Project inquiries or communication submitted through forms
Billing or payment information when purchasing services

Automatically Collected Information

IP address, device information, browser type, and usage analytics
Cookies and tracking technologies for performance, personalization, and advertising
Behavioral data for improving site experience and marketing performance

AI-Related Data

When using AI-powered features, we may process text inputs or content you provide solely to deliver the requested service. We do not sell or share AI-related data with third parties for their own use.

2. How We Use Your Information

We use the information we collect to:

Provide and manage our marketing, branding, paid media, email & SMS, and creative services
Improve site performance, user experience, and service functionality
Send you updates, proposals, newsletters, and service-related communication
Personalize content and advertising
Analyze trends, performance, and security
Comply with legal obligations

We do not sell your personal information.

3. Cookies & Tracking Technologies

We use cookies, pixels, and analytics tools (such as Google Analytics, Meta Pixel, and advertising platforms) to:

Track website performance
Understand user behavior
Run retargeting or advertising campaigns

You can adjust your cookie preferences in your browser settings at any time.

4. Sharing Your Information

We may share information with:

Trusted service providers (hosting, analytics, email/SMS platforms, CRM tools)
Payment processors
Advertising platforms strictly for campaign execution
Legal authorities if required

We do not allow third-party vendors to resell or misuse data.

5. Your Rights (CCPA/CPRA & Global Privacy Standards)

Depending on your location, you may have the right to:

Access the personal data we hold
Request corrections or deletion
Opt out of cookie tracking or targeted advertising
Restrict the use of your information
Request a copy of exported data

To make a privacy request, contact: hello@gcmgagency.com

6. Data Security

We use industry-standard safeguards, encryption, secure hosting, and access controls to protect your information. While no system is 100% secure, we take all reasonable steps to prevent unauthorized access or misuse.

7. AI Usage Disclosure (2025 Update)

We may use AI tools to assist with:

Content creation
Marketing analysis
Campaign optimization
Email/SMS segmentation
Reporting and performance automation

AI tools do not independently store or sell your data. All usage complies with platform-specific privacy policies and security requirements.

8. Third-Party Links

Our website may link to external platforms (social media, partners, tools). We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this policy periodically. Changes will be posted with a new “Last Updated” date. Continued use of our website means you accept the updated terms.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:
hello@gcmgagency.com